Job summary
The post holder will become fully conversant and competent in providing administrative support within the Surgery Quality, Risk and Safety team.
Training will involve working alongside the clinical governance facilitators and wider quality and safety team within the different areas of the department, working under supervision.
Main duties of the job
To provide general office and administration support service to the team.
To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc.
To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues.
Assist the Quality, risk and Safety team to arrange and administer meetings / conferences /events, including booking venues, the preparation and distribution of papers.
Under supervision produce accurate letters, minutes, reports and maintain databases etc, as required.
Under supervision develop and maintain administrative support systems, including bring forward files and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.
To assist with the ordering of supplies as appropriate.
Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team.
To store confidential information relating to confidential matters and enquiries securely.
To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post holders’ skills and role.
The post holder will be required to undertake mandatory and role specific training.
About us
The apprentice role is a key role with the Quality, Risk and Safety team.
You will be supported to learn on the job, this will include a range of customer service and business admin skills. With the opportunity to work with a large number of multi disciplinary staff, both clinical and non clinical.
Date posted
22 November 2022
Pay scheme
Other
Salary
Depending on experience £181 Per week
Contract
Apprenticeship
Duration
15 months
Working pattern
Full-time
Reference number
164-4037073-B
Job locations
Nottingham University Hospitals
Derby Road, Lenton
Nottingham
NG7 2UH
Job description
Job responsibilities
Responsibilities of the Post Holder
To contribute to the administrative work within their team.
To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:
NVQ level 2 in customer service
Certificate in principles of customer service
Employment responsibilities and Rights
Functional Skills (including Personal Learning and Thinking Skills, English, Maths and ICT at level 2)
Job description
Job responsibilities
Responsibilities of the Post Holder
To contribute to the administrative work within their team.
To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:
NVQ level 2 in customer service
Certificate in principles of customer service
Employment responsibilities and Rights
Functional Skills (including Personal Learning and Thinking Skills, English, Maths and ICT at level 2)
Person Specification
Education
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Education
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
