Brief overview of the vacancy role
“Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career.
We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a great team, within their lovely office environment.”
Vacancy Description
“Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Software Support Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
About the Company
Our client, based in Redditch, is one of the country’s leading providers of Material Requirements Planning (MRP) production control software for the entire manufacturing sector. With over 25 years’ experience and worldwide presence, they have developed capacity planning software made by manufacturing professionals for manufacturing professionals, across all types of manufacturing industries.
They work alongside many software providers and these partnerships help enhance the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages.
Job Role
We are looking to recruit an IT Software Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As an apprentice your main roles and responsibilities will include:
– Providing software support for Material Requirements Planning (MRP) and Enterprise Resource Planning software
– Providing support with software installations
Desired personal Qualities
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.
Training to be provided
“CORE MODULES
The apprenticeship contains the following three core key modules which seek to develop the
knowledge, skills and behaviours required to be a successful Information Communications Technician.
The final module is a Pathway module to provide specialist career track skills and knowledge depending
on which track was chosen at the outset from the 3 options available.
Computer Fundamentals & Security
Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.
Introduction to Networking & Cloud Services
An introduction to the fundamental cloud
concepts of networking and cloud computing, including networking
modules, devices and protocols.
Communication in Support
Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
Product
Information Communications Technician Apprenticeship L3
Expected duration
16
