Brief overview of the vacancy role

Reporting to the Customer Service Manager of the centre, you will need a “can do” approach and a willingness to learn and mature on the job.

We offer a nurturing and supportive workplace, along with strong induction and training programmes, to help you to grow and develop your career pathway for the future.

Vacancy Description

We have some fantastic opportunities for you to develop and grow your skills and experiences, starting a career in leisure at Ross on Wye Swimming Pool. These roles are at the heart of the operation of our centres, ensuring we deliver excellent services to our customers each and every day.

These roles are perfect as both apprenticeship or second career opportunities.

When working at a swimming pool, the National Pool Lifeguard Qualification will be needed (or the willingness and ability to work with us to qualify, full training programmes would be provided).

Reporting to the Customer Service Manager of the centre, you will need a “can do” approach and a willingness to learn and mature on the job.

We offer a nurturing and supportive workplace, along with strong induction and training programmes, to help you to grow and develop your career pathway for the future.

Duties and responsibilities

Lifeguarding, cleaning and first aid tasks

Run safe and clean facilities, taking care of the resources which are needed to deliver the services on offer

Pitch in as needed to help your centre, your manager, your colleagues

Promote our values and expectations

Plan your tasks, deliver great service standards

Support your colleagues

Commit to your own development

Take part in company training programmes

Provide feedback so we can continuously improve

Respect the privacy rights of customers and colleagues

Take responsibility for your performance

Take an active interest in the company and your centre

Follow company policies, procedures and systems

Follow the emergency response plan

What we will offer:

Pension scheme.

FREE Gym membership.

Family discounts and Health Benefits.

Full training and development

Cycle to work.

Desired personal Qualities

Skills, qualities and experience

Self management
Contribute positively to the workings of a team
Achieved or to be working towards National Pool Lifeguard qualification
Dealing directly with customers
To be able to maintain high levels of concentration in a humid environment
To have a flexible approach to work unsociable hours including weekends and Bank Holidays.
Good communication skills.

Training to be provided

Leisure Team Member Apprenticeship Level 2
Functional Skills Level 2 in Maths and English

Product

ZH2 Leisure Team Member with Institute of Swimming Apprenticeship L2

Expected duration

15

Paid hours per week

30