Brief overview of the vacancy role

You will be providing efficient service following best practice, complying with food safety and health & safety legislation, assist in the preparation of food and beverages, and upkeep high standards of hygiene, safety, service and quality.

Vacancy Description

At Atalian Servest you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.

Your duties will include:

Customer Service:

– To maintain a high level of customer awareness.

– To promote customer loyalty and goodwill.

– Maintain the highest level of customer contact, keeping complaints to a minimum and ensuring these are dealt with professionally and promptly.

Operational:

– Prepare menu items as allocated.

– Carry out food preparation as directed.

– Set up cutlery and serviettes as necessary.

– Serve customers where directed.

– Notify Manager of replenishment requirements.

– Keep kitchen & production areas clean and tidy.

– Keep restaurant seating area clean and tidy.

– Assist in the completion of records of food production and recording of temperatures of

hot and cold food as required.

– Coffee machine set-up and cleaning

Health & Safety:

– Clean preparation areas, service areas and wash up areas.

– Store and replace clean utensils and crockery.

– Maintain and clean the food and equipment store, as directed.

– Sweep and clean the floors, using correct chemicals and slippery floor notices.

– Store cleaning equipment.

– Dispose of rubbish as directed.

– Ensure dining area is clean and tidy.

– Comply with all requirements regarding

Health & Safety.

– Comply with Company COSHH regulations.

Personal:

– To be punctual in attendance.

– Attend Training and Development courses as required.

– Maintain high personal hygiene standards.

– Comply with Company dress standards.

Desired personal Qualities

– Promoting positive customer relationships
– Polite and well mannered
– Friendly

Future Prospects

Permanent position upon the completion of your apprenticeship.

Training to be provided

Hospitality Team Member – Barista Level 2
Functional Skills in Maths and English

Product

Hospitality Team Member Apprenticeship – Barista L2

Expected duration

15

Paid hours per week

30

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