Brief overview of the vacancy role
You will be providing efficient service following best practice, complying with food safety and health & safety legislation, assist in the preparation of food and beverages, and upkeep high standards of hygiene, safety, service and quality.
Vacancy Description
At Atalian Servest you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.
Your duties will include:
Customer Service:
– To maintain a high level of customer awareness.
– To promote customer loyalty and goodwill.
– Maintain the highest level of customer contact, keeping complaints to a minimum and ensuring these are dealt with professionally and promptly.
Operational:
– Prepare menu items as allocated.
– Carry out food preparation as directed.
– Set up cutlery and serviettes as necessary.
– Serve customers where directed.
– Notify Manager of replenishment requirements.
– Keep kitchen & production areas clean and tidy.
– Keep restaurant seating area clean and tidy.
– Assist in the completion of records of food production and recording of temperatures of
hot and cold food as required.
– Coffee machine set-up and cleaning
Health & Safety:
– Clean preparation areas, service areas and wash up areas.
– Store and replace clean utensils and crockery.
– Maintain and clean the food and equipment store, as directed.
– Sweep and clean the floors, using correct chemicals and slippery floor notices.
– Store cleaning equipment.
– Dispose of rubbish as directed.
– Ensure dining area is clean and tidy.
– Comply with all requirements regarding
Health & Safety.
– Comply with Company COSHH regulations.
Personal:
– To be punctual in attendance.
– Attend Training and Development courses as required.
– Maintain high personal hygiene standards.
– Comply with Company dress standards.
Desired personal Qualities
– Promoting positive customer relationships
– Polite and well mannered
– Friendly
Future Prospects
Permanent position upon the completion of your apprenticeship.
Training to be provided
Hospitality Team Member – Barista Level 2
Functional Skills in Maths and English
Product
Hospitality Team Member Apprenticeship – Barista L2
Expected duration
15
Paid hours per week
30
