Brief overview of the vacancy role

Active Nation are on the hunt for a new Wellbeing Assistant to join our team at our Bitterne Leisure Centre – Southampton
We’re looking for passionate, driven individuals who can enthuse and engage with our supporters (customers) creating a positive experience of our venue.

Vacancy Description

So what is a Wellbeing Assistant and why might you be right for the role? Encompassing the operations and presentation of our venues, interacting with our supporters and ensuring they are safe and happy, this role is about contributing to everyone’s wellbeing.

I need to know:

-Are you an enthusiastic individual with a positive, customer focused attitude?

-Do you have experience of working in a customer-driven environment?

-Can you inspire, encourage and motivate our customers to be more active in a safe environment?

If you are confident, self-motivated, enjoy working with a BRILLIANT team of campaigners (staff) and are a great conversationalist then we’d love to hear from you!

Based at Active Nation- Bitterne Leisure Centre – Southampton, you will report to the Wellbeing Leader (Duty Manager) and you will be responsible for:

– Safe Supporters and Campaigners; minimising the risk of COVID transmission

– Delivering venue cleanliness standards to the highest level.

– Following safety and operational procedures

– Giving excellent supporter service in a professional manner, which encourages repeat visits.

We need you to work flexibly and across all opening hours, from early morning to late in the evening (on a rotational basis).

Bitterne Leisure Centre – Southampton has a 25m pool, teaching pool, gym studio, cycle studio and sports hall.

In addition to a competitive salary, we offer an excellent range of staff benefits, including:

– Proactive encouragement to use and enjoy our facilities for free

– Free parking

– Free and flexible uniform

– Coaching and Mentoring opportunities

At Active Nation you will be working towards a Leisure Team Member Level 2 Apprenticeship standard over the course of 15 months

Active Nation will also fund the training for:

– NPLQ Lifeguard

– Level 2 Fitness

– Level 2 Swimming Teacher

– First Aid

As an apprentice with Active Nation Bitterne Leisure Centre – Southampton, you will be studying towards a 12-18 months qualification that will be the Level 2 Leisure Team Member Apprenticeship

Desired personal Qualities

Enthusiastic
Proactive
Responsible
Be physically active
Positive attitude
Self motivated
Confident

Future Prospects

Ongoing training and development

Training to be provided

At Active Nation you will be working towards a Leisure Team Member Level 2 Apprenticeship standard over the course of 15 months
Active Nation will also fund the training for:
– NPLQ Lifeguard
– Level 2 Fitness
– Level 2 Swimming Teacher
– First Aid
Leisure Team Member Level 2
Functional Skills in Maths and English

Product

ZH2 Leisure Team Member with Institute of Swimming Apprenticeship L2

Expected duration

12

Paid hours per week

35

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