Brief overview of the vacancy role

“Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career.
We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a great team, within their lovely office environment.”

Vacancy Description

“About the Company

Our client, based in Redditch, is one of the country’s leading providers of Material Requirements Planning (MRP) production control software for the entire manufacturing sector. With over 25 years’ experience and worldwide presence, they have developed capacity planning software made by manufacturing professionals for manufacturing professionals, across all types of manufacturing industries.

They work alongside many software providers and these partnerships help enhance the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages.

Job Role

As a Level 3 Software Support Technician Apprentice, you will be undertaking a recognised apprenticeship qualification at the same time as working as part of the company’s software development team.

As an apprentice your main role and responsibilities will include:

– Providing software support for Material Requirements Planning (MRP) and Enterprise Resource Planning software

– Providing support with software installations”

Desired personal Qualities

The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.

Training to be provided


Computer Programming 101
Delve deep into modern programming in its various forms.
Explore desktop, web and mobile app development along with concepts such as machine learning and AI.

Gain a practical understanding of databases including design, queries, administration and maintenance.

Development Methodologies & Testing
Explore the major development methodologies such as agile and waterfall and testing techniques to understand how to develop quality software as a team.

Business Context
Understand the business context in relation to software development


Software Developer Technician Apprenticeship L3

Expected duration


Paid hours per

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