Brief overview of the vacancy role

You will be joining the Car Tyrestore team as one of our dedicated Telesales professionals advising our trade customers on a comprehensive range of products whilst providing the highest levels of service. At Car Tyrestore we are more than just a supplier we are a tyre partner.

Vacancy Description

As a Sales Assistant Apprentice you will be working towards a Customer Service Level 3 over the duration of 18 months, alongside your daily roles and responsibilities.

You will be joining the Car Tyrestore team as one of our dedicated Telesales professionals advising our trade customers on a comprehensive range of products whilst providing the highest levels of service.

Working as part of a team of Telesales agents you will be the frontline for Car Tyrestore. Dealing with a high volume of telephone based queries you will get the chance to test your customer service skills whilst developing a growing product knowledge in line with customer expectations.

You will progress to managing an assigned customer base becoming the first point of contact for a wide range of customers. Understanding their needs you will help improve their experience whilst engaging with Car Tyrestore departmental objectives and KPI’s.

Some benefits you will gain through working with BMTR include;

– 20 days holiday plus bank holidays.

– Paid overtime available on a rota basis.

– Regular internal department incentives and promotions.

– Discounted staff purchases.

Desired personal Qualities

Self-motivated with a strong work ethic and a desire to learn?

Can you apply a high level of attention to detail whilst multitasking?

Will you pull together with your colleagues to get the job done?

If so we want to hear from you!

Future Prospects

A full-time role available to the right candidate upon completion of the apprenticeship (including a generous bonus scheme)

Training to be provided

Customer Service Level 3.
Functional Skills Maths and English

Product

ZH2 Customer Service Specialist Apprenticeship L3

Expected duration

18

Paid hours per week

40