Brief overview of the vacancy role
An amazing opportunity to work for one of the most recognisable hotel brands in the world – Hospitality giant, Hilton, is looking for a motivated, passionate individual to join their team as a Conference & Events apprentice.
Vacancy Description
Your job purpose will be to deliver exceptional customer experiences in the conference and events department.
Some daily responsibilities will include:
– Communicate clearly between customer and other operating departments – both ways.
– Be proactive in ensuring all guests are welcomed in a timely and appropriate manner.
– Demonstrate an awareness of customer priorities, anticipate needs, and build rapport.
– Execute cleaning, event room setup, security, safety, and F&B production/delivery tasks to the standard specified.
– Ensure your behaviour respects the perspective, privacy, safety and security of your colleagues.
– Provide constructive suggestions /feedback to the leadership group on product, process or learning delivery improvements.
– Apply yourself fully during team training and briefing exercises.
– Always deliver your ‘fair share’ in team task elements of the role and support colleagues whose workload may temporarily exceed your own.
BENEFITS:
– Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets.)
– Free meals on duty.
– Holiday: 28 days including bank holidays (increasing yearly.)
– Pension scheme.
– Discounted dental and health cover.
– High street discounts: with Perks at Work.
– Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules.)
– Personal Development: programmes designed to support your career.
– 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub.
– Discounted Living well Membership.
At Hilton, you will be working towards your Hospitality Team Member Apprenticeship – Conference and Events Operations Level 2 the course of 15 months.
Desired personal Qualities
– Dependability
– Adaptability
– Productivity
Future Prospects
Ongoing training and development!
Training to be provided
Conference and Events Operations L2
Functional Skills maths and English
Product
Hospitality Team Member Apprenticeship – Conference and Events Operations L2
Expected duration
15
Paid hours per week
40