Role

  •  Maintaining all apprentice spreadsheets e.g. apprentice log, training provider log and mailing lists to ensure all information is regularly updated and accurate
  •  Working closely with managers to ensure they are aware of their responsibility and commitment to apprentices, and remaining in contact with apprentices to ensure they are obtaining the right experience within their team i.e. organising quarterly catch ups with apprentices and managers
  • First point of contact for all Learning Coaches / Apprentice Outcome Officers and ensure all apprentices are on track to complete their apprenticeship on time
  • Coordination of apprenticeship enrolment and professional membership
  • Supporting Apprentice initiatives i.e. committees and events
  • Support the Manager with salary benchmarking and annual remuneration review
  • Coordinate and manage a buddy system for all apprentices
  • Coordination in close collaboration with the People Development team, of the apprentice learning journey and the development/enhancement of an internal programme of professional and business development for apprentices
  • Providing assistance to employees with regard to MyHR, acting as a first point of contact for the HR Shared Services team
  • Monitoring performance and absence cases with line managers, apprentices and HR Business Partners
  • Monthly payroll administration including changes for current apprentices and leavers
  • Monthly HR reporting including sickness, appraisals and reports for any ad-hoc requests
  • Ensuring employee records are accurate and up to date on HR.Net and relevant lists
  • Providing advice and guidance to apprentices, managers, supervisors and counsellors on the APC/EPA and professional qualifications
  • Qualification support to include coordination of mock interviews and monitoring qualification progress
  • Supporting with the Apprentice Committee initiatives
  • Managing the apprentice Microsoft Teams Channel
  • Ad-hoc project work
  • Skills, Knowledge and Experience

  • Previous HR experience desirable but not essential
  • Exceptional planning and organisational skills
  • Ability to manage own workload
  • Exceptional interpersonal / communication skills
  • Exceptional attention to detail
  • Resilient, adaptable and above all, keen and enthusiastic
  • Sensitivity, discretion and diplomacy
  • Energetic and self-motivated
  • Pro-active / takes ownership of responsibilities
  • Ability to work well under tight deadlines and thrives in a fast-paced working team
  • Good working knowledge of Microsoft Office, particularly Excel
  • Willing to travel around the UK