Salary £13000 per year
Duration 21 months
Advert closing date 30/09/2022

This is a hands on Customer Service role within a wide customer base which results in a varied and interesting working day.

  • Liaising with customers either in person/phone/email.
  • General Office Admin.
  • Creating purchase enquiries/sales quotations.
  • Despatching goods for delivery.
  • Matching invoices to orders.
  • Maintaining and checking stock records.
  • Some dismantling and assembling of small to medium engineering items.

    • Entry requirements

    GCSE English and Maths 3-9/A-D (or equivalent such as functional skills in maths and English at Level 1)

    Training to be provided

    Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship. 

    The apprentice will be required to complete:

  • Work towards gaining a full Level 2 Customer Service Qualification.
  • Employment Rights and Responsibilities.
  • Skills, Knowledge, and Behaviours.
  • Standard and End Point Assessment.
  • Functional Skills in English, Maths, and ICT (if required).

    • Other training will be provided by the employer as required to enable the fulfilment of the job role.

    Things to consider

    The working environment is on office but the tasks will involve handling customers used parts which may be dirty, Suitable PPE will be supplied if needed.

    Skills required

    Array

    Future prospects

    A full time position is planned at the end of a successful Training Period.

    The working environment is on office but the tasks will involve handling customers used parts which may be dirty, Suitable PPE will be supplied if needed.