As an Apprentice Administrator your responsibility is to carry out administrative duties in an efficient and comprehensive manner and to assist the branch in achieving targets all in accordance with agreed standards of performance and presentation – Achieving Business Administrator Level 3 Qualification

RESPONSIBILITIES

  • To answer incoming telephone calls with the standard company response and assist with both internal and external queries
  • Promptly responding to issues raised by clients and providing swift & effective resolutions to problems and refer to Line Manager in cases of service non-compliance
  • To ensure that each enquiry is entered fully and accurately into the Moveware system, obtaining all necessary details from the customer
  • Provide administrative support in all areas ensuring the highest levels of confidentiality at all times
  • Supporting colleagues with sales queries and assisting in the creation of small move quotations
  • To liaise with colleagues in Finance department to undertake credit checks on new clients and inform Line Manager of issues
  • To assist in the production of invoicing
  • ABOUT YOU

  • Excellent IT skills. Proficient in O365 (Word, Excel, PowerPoint & Outlook)
  • Able to work as part of a team, as well as independently
  • Able to work effectively in a client facing capacity
  • Strong attention to detail
  • Ability to work without supervision
  • Excellent time management skills
  • Exceptional communication and customer service skills
  • Ability to handle confidential information
  • As the market leader in commercial relocation, Harrow Green undertake business and technology moves for customers of all sizes and sectors as well as corporate residential moves within the UK and internationally. We provide project and move management for agile and traditional workspaces as well as storage solutions and asset recycling to help with all aspects of relocation. 

    An Inclusive Approach

    We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.

    We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We’re also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.