Job summary

An exciting opportunity is now available for a motivated,enthusiastic, and flexible person to join the All-Age Continuing Care (AACC)& LeDeR team as an Administrative Assistant Apprentice on a two-year fixedterm contract.

The Corporate Adminteam provides a comprehensive, effective and efficient administrative serviceto the Executive Team within the organisation.

The two-year apprentice programme is designed to ensureyoure exposed to a range of work experiences and skill developmentopportunities. You will be provided with support to develop in role from avariety of sources including your line manager, a mentor, and a peer support network.

Please note this role is an essential office role and willrequire office-based working inMiddlesbrough.

Please note, candidates are not necessarilyexpected to meet 100% of the essential criteria but will meet these by the endof their apprenticeship.

Main duties of the job

The role will be responsible for:

  • Ensuring that timely, accurate work is producedto deadline
  • Maintaining realistic and manageable diaries
  • Arranging meetings and setting up anyrooms/equipment required
  • Producing information packs/collation of papersfor meetings/events, ensuring timely distribution and any follow-up of actions
  • Arrangingand attending meetings/events, both internal and external, to accurately recordand minute proceedings/decisions
  • Providing administrative support to clinicalcolleagues as required

    • About us

    At NECS we are very proud to be part of the NHS Englandfamily. We are one of the very few trulycustomer-owned entities within the NHS. We have grown from our roots in theNorth East to be an NHS business with customers the length and breadth of theUK and further abroad. Our customer base has diversified significantly overthis period, and we are now very pleased to be serving NHS providers as well ascommissioners, NHSE regions, Local Authorities, General Practices and nationalNHSE Directorates.

    NECS combines specialist skills andexpertise with scale and resilience to achieve required results. We combinecore NHS values with a sharp focus on customer care and a relentless pursuit ofcontinuous improvement. We very much see ourselves as a key partner in thefuture success of the healthcare system and we take our share of theresponsibility for shaping effective delivery.

    Our people are the heart of ourorganisation. We strive to ensure they feel trusted, valued and empowered.Were passionate about nurturing and developing people. When you join us, wewant you to grow, and we offer many opportunities for you to do that as well asan excellent benefits package including generous holidays and pension plus freecar parking and access to NHS discounts.

    Date posted

    25 November 2022

    Pay scheme

    Other

    Salary

    £16,223.90 a year Agenda for Change

    Contract

    Apprenticeship

    Duration

    23 months

    Working pattern

    Full-time, Part-time, Job share

    Reference number

    I9869-PR7-7555

    Job locations

    North Of England Commisoning Support

    High Force Road

    Riverside Park Industrial Estate

    Middlesbrough

    Cleveland

    TS2 1RH

    Job description

    Job responsibilities

    Role specific responsibilities:

    Operational

  • Providea comprehensive, efficient service to NECS as part of the team
  • Providesupport to project specific work dependent upon the priorities and focus of theteam
  • Contribute regularly to ensuring the service isdelivered within the service level agreement adhering to the standard operatingprocedures (SOPs) to deliver in line with customer expectations
  • Co-ordinatethe provision of high quality, professional, responsive and flexibleadministrative support
  • Arrangeand attend meetings/events (internal and external) to accurately record and minuteproceedings/decisions
  • Produceinformation packs/collation of papers for meetings/events, ensuring timelydistribution and any follow-up of actions. Circulate draft agendas in a timelyway. To provide relevant follow up correspondence and any other support thatmay be required with meetings and events management
  • Deputisefor colleagues when required

    • Please see job description attached, detailing full remit of roles and responsibilities.

    Job description

    Job responsibilities

    Role specific responsibilities:

    Operational

  • Providea comprehensive, efficient service to NECS as part of the team
  • Providesupport to project specific work dependent upon the priorities and focus of theteam
  • Contribute regularly to ensuring the service isdelivered within the service level agreement adhering to the standard operatingprocedures (SOPs) to deliver in line with customer expectations
  • Co-ordinatethe provision of high quality, professional, responsive and flexibleadministrative support
  • Arrangeand attend meetings/events (internal and external) to accurately record and minuteproceedings/decisions
  • Produceinformation packs/collation of papers for meetings/events, ensuring timelydistribution and any follow-up of actions. Circulate draft agendas in a timelyway. To provide relevant follow up correspondence and any other support thatmay be required with meetings and events management
  • Deputisefor colleagues when required

    • Please see job description attached, detailing full remit of roles and responsibilities.

    Person Specification

    Qualifications

    Essential

  • Good standard of general education – Higher National Certificate or equivalent level of knowledge
  • Willingness to maintain continuing professional development

    • Experience

    Essential

  • Good working knowledge of Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
  • Experience of working in an administrative role
  • Experience in planning and organising meetings
  • Experience in attending and recording minutes of internal and external meetings accurately
  • Familiar with working in an office environment
  • Experience in working with office system
  • Experience of working within an environment delivering excellent customer service
  • Experience working as part of a team

    • Desirable

  • Experience in working in a busy environment

    • Person Specification

    Qualifications

    Essential

  • Good standard of general education – Higher National Certificate or equivalent level of knowledge
  • Willingness to maintain continuing professional development

    • Experience

    Essential

  • Good working knowledge of Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
  • Experience of working in an administrative role
  • Experience in planning and organising meetings
  • Experience in attending and recording minutes of internal and external meetings accurately
  • Familiar with working in an office environment
  • Experience in working with office system
  • Experience of working within an environment delivering excellent customer service
  • Experience working as part of a team

    • Desirable

  • Experience in working in a busy environment

    • Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.