Job summary
We are seeking to appoint a dynamic and enthusiastic candidate to the role of Apprentice Ward Receptionist on our Sunrise Neonatal Unit to provide a high level administrative service to all patients and staff within the department.
This role would consist of 37.5 hours per week to be worked as a 8:00am – 4:00pm shift Monday through Friday to provide a full and robust administrative support service to the clinicians on the unit. The post is offered as a 13 month fixed term contract in the first instance, but would be offered as a substantive role should the successful candidate complete and pass the apprenticeship programme.
Main duties of the job
This role entails providing friendly and approachable administrative services for patients attending our neonatal department. The Sunrise Neonatal Unit includes an main entrance and secondary administrative area, with the postholder based on the former, and the latter used by the clinicians during their shifts.
The postholder would be responsible for, and would be trained for, welcoming all visitors onto the department and ensuring that they adhere to current COVID guidelines, as well as completing all administrative duties for the unit as set out in the job description.
About us
The children’s administration function is responsible for providing all customer service functions to the paediatrics wards, inclusive of ward reception duties, ward administration, and liaison with services including interpretation, accident & emergency, and medical specialities administration services, with this role based on the Sunrise Neonatal Unit.
Sunrise Neonatal Unit is a Local Neonatal Unit providing care to babies greater than 27 weeks gestation and weighing more than 1 kg. We have 24 cots in total, 2 designated as Intensive Care, 6 as High Dependency and 16 as Special Care; however it is anticipated that the unit will expand alongside the development of the new Maternity Unit which will increase our cot capacity to 28.
We also staff a busy transitional care on the postnatal ward where we care for an average of 10 babies a day. We have a strong belief in family centred care and work closely with parents to enable them to have the confidence to care for their baby on discharge.
Our neonatal service works closely with both maternity and paediatric colleagues and has established good working relationships with other neonatal units in the North Central/North East London Network.
Date posted
29 November 2022
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,378 to £25,426 a year per annum inclusive of HCAS (pro-rata if applicable)
Contract
Fixed term
Duration
13 months
Working pattern
Full-time
Reference number
393-NMUH-350
Job locations
North Middlesex University Hospital
Sterling Way
London
N18 1QX
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Person Specification
Qualifications/ Training
Essential
Desirable
Relevant Experience
Essential
Desirable
Person Specification
Qualifications/ Training
Essential
Desirable
Relevant Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
