Job summary
We are looking for an enthusiastic and motivated individual to join our Pay Services Team in the role of an Apprentice in our Pensions team. This is an 18 month fixed term contract. If you are interested in a secondment for this role, it can be facilitated.
Our aim is to ensure all Trust colleagues receive a timely, professional pensions service from our team. We already provide a first class customer service to our colleagues with a dedicated Pay Services Helpdesk, with a dedicated Pensions mailboxes to facilitate enquiries. Our Pay & Pensions intranet page receives an average of 10,000 hits per month.
The post will support the Pensions team in all aspects of the pensions service.
We will support your studying of the Level 3 NVQ in Business Administration, whilst on your apprenticeship.
Main duties of the job
In addition to the below summary you will need to familiarise yourself with the full job description and person specification documents attached to this advert.
The main duties of this role are to provide a first class customer service to our colleagues via our dedicated Pensions Mailbox and assist with all aspects of Pensions administration. Please see the details in the job description and main responsibilities, below.
About us
Our friendly and professional team comprises of 27 colleagues, we have 7 management staff, 10 Payroll Officers, a Pensions Officer, 2 Technical Support colleagues and 7 Administration staff.
Our team are currently working both in the office and from home, with some preferring to be solely office based. We also offer flexible working hours where colleagues can start before 9am and finish as late as 6pm.
We communicate with each other daily using MS Teams and Cisco Jabber (phone). We hold monthly Team Meetings and the management team meet on a weekly basis.
NUH are one of the biggest employers in the city of Nottingham with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Date posted
18 January 2023
Pay scheme
Other
Salary
£9,437.93 a session per annum
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
164-4945283
Job locations
City Campus
Nottingham
NG5 1PB