Employer description: 
At One Eighty we assist organisations to develop smart solutions to help them manage their facilities and create better connected workplaces. This is done through robust, evidence-based research that enables the creation of innovative, tailor-made solutions that allow for the organisation to work in a more effective and efficient way.

Overview:
You will have the opportunity to gain valuable skills and experience as you complete a Project Management Degree Apprenticeship. 

You will be responsible for the scoping, planning, implementation and ongoing account management of individual CAFM delivery projects for specified FM180 clients.
If required, to demonstrate applications to clients in an external sales environment.

Location & Hours:
Flexible 36.5hrs per week, predominantly home based with a requirement to visit Harrogate Office as required. 
You need the ability to travel and work from client locations nationally across UK and Ireland. [so being able to drive is a key requirement] 

Salary:
£20,000 per annum.

Key Responsibilities: [will be to:]

  • Advise and demonstrate applications to potential and existing clients to support sales or account management activities.
  • Advise and assist clients in defining FM requirements including best practice, statutory requirements and best use of their preferred systems.
  • Own and take responsibility for specified projects.
  • Become expert in the use and implementation of all systems provided by FM180.
  • Understand FM theory, practice and delivery in order to advise clients on system selection.
  • Ensure that FM180 Project Delivery meets the services levels agreed within the business and with clients.
  • Uphold the standards of work, dress and ethics of FM180.
  • Provide line management to FM180 support staff and to set a good example.
  • Ensure that policies and procedures are adhered to during day-to-day work both within the Operations department and across the business as a whole.
  • Pro-actively identify issues and suggest processes which could improve the efficiency of project delivery within the company.
  • Liaise with external and internal project teams to ensure effective delivery.
  • Provide validation of new implementations and projects before they are made live to ensure Quality Assurance for clients and that the support team are equipped to support them.
  • Maintain technical and professional skills and knowledge to a suitable professional standard. z
  • Where new systems are implemented, to fully cooperate in learning the skills required for support, with or without formal training.
  • Carry out any other reasonable management task requested.

    • What we are looking for:
    Desirable:

  • Understanding of Building Information Modelling in the UK
  • Knowledge of or be working towards a BIM manager qualification
  • Awareness of ISO19650 or PAS1192 standards
  • Hold a technical engineering qualification i.e., Mechanical, Electrical or Plumbing
  • Understand the Digital Plan of Works process and the Government Soft Landing approach
  • Familiarity with design applications such as ArchiCAD, Revit or AutoCAD
  • General PC, Laptop and peripherals troubleshooting and support
  • LAN and WAN hardware connectivity troubleshooting and support
  • Experience of working in a structured support environment, delivering to SLA’s and KPI’s

    • Entry requirements:

  • 120 UCAS Tariff points
  • English Language GCSE at Grade C (4+)

    • As well as:

  • Hold a recognised FM qualification
  • Hold or be working towards a recognised Project Management qualification

    • You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

    If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

    Find out more here: 

    Future prospects: 
    92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.