Apprentice Career Development Administrator Job Vacancy in Norwich, England, UK

Job summary

*This is a fixed term contract for 20 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help!

We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having further plans in place following their Apprenticeship going on to further education, joining the NNUH staff bank or obtaining employment at another organisation.

The Career Development team are a busy team implementing and overseeing the running of various programmes such as Apprenticeships, Work Experience, and Work Employability programmes across the Trust.

The Trust was highly commended for Norfolk at the 2022 National Apprenticeship Awards in the Macro Employer of the Year category.

Apprenticeship Eligibility Criteria:

All applicants must be:

Aged 16+

Resident in the UK/EEA for the last three consecutive years

Must not have a qualification in a similar subject at the same level or above

Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications and Skills Required:

Good general standard of education

4 GCSE’s at Grade D/3 or above (or equivalent) subject to the job specification

Good standard of literacy and numeracy

Good communication and interpersonal skills

Good IT skills

Full time: hours per week

Main duties of the job

The post holder will provide administration and support to the Career Development team and associated initiatives that form the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) Skills Academy including the Apprenticeship Programme.

The post holder will be responsible for providing administrative support to the Career Development team and associated initiatives that form the NNUH Skills Academy including; the Apprenticeship Programme, Work Experience, and Pre Employment Programmes. The post holder will be responsible for the co-ordination of the Apprenticeship End Point Assessments for staff undertaking Apprenticeship Standards at the NNUH. This role will also support the development of virtual work experience programme and creation of social media content for the NNUH Skills Academy Facebook, Instagram, and Twitter pages.

We work closely with Trust divisions to support with workforce development through the utilisation of apprenticeship programmes.

We also work closely with the community and stakeholders across local NHS Trusts, DWP Job Centre, local schools and colleges to widen access and participation to careers in the NHS which builds upon the diverse workforce at the Norfolk and Norwich University Hospitals NHS Foundation Trust.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours

Fast Track Staff Physiotherapy Service

Multi Faith prayer room

Discounted gym memberships

Excellent pension scheme and annual leave entitlement

Wagestream – access up to 40% of your pay as you earn it

Free Park & Ride service direct to NNUH site

Free 24-hours confidential counselling support

On-site Nursery

On-site cafes offering staff discounts

Support in career development

Flexible staff bank

Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

Act as first point of contact for enquiries relating to Apprenticeships, Work Experience, Pre-Employment Programmes, and End Point Assessment, and respond in an efficient and effective manner

Monitoring an apprentice’s progress for successful entrance of End Point Assessment gateway to complete their apprenticeship, and escalating concerns in a timely manner.

Book in and attend pre-gateway and gateway meetings for Apprentices going through End Point Assessment, and take minutes and actions during the meetings

Support the recruitment process for apprentices, including booking interviews, sending through funding forms to successful applicants, and checking Trac Jobs for application updates and start dates

Update the Skills Academy Social Media accounts and internet/intranet web pages and create content using online design tools.

Maintain computerised filing systems

Produce and disseminate minutes associated with meetings, and following up on any action points

Provide administrative support for the Apprenticeship, work experience, and pre-employment programmes, along with ad-hoc programmes and opportunities as requested

Order resources, stationery, and preparing leaflets and documentations for careers fairs and events

When requested, attend recruitment and careers fairs with the Career Development Facilitator, and provide advice and guidance on NHS Careers and associated Apprenticeships

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

4 GCSEs at C/4 or above (ideally to include Maths & English)

Skills

Essential

IT Skills including knowledge of Microsoft Office

Ability to work under pressure

Effective communication / interpersonal skills

Ability to work as an effective team member

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence

Demonstrates understanding and commitment to Equality, Diversity, and Inclusion