Business Administration Level 3 Apprenticeship – Ophthalmology Job Vacancy in South Tyneside, England, UK

Job summary

Do you want to come and work with the UK’s biggest and most profiled employer?

Do you want a job where you can contribute to something meaningful, to makea real change?

Do you want to gain skills and knowledge whilst gaining a nationally recognised qualification and get paidwhilst doing it?

Maybe you are not sure what direction to go with your career?Then let us help you make that decision.

We are a busy, evolving, and friendlyNHS Trust,withalmost 5000 staff working in acute and community areas.There are many different career pathways within the Trust, and within the wider NHS.

Our apprenticeship scheme is run in partnership with a local training provider, to ensure you are fully supported through ahigh-qualitytraining programme. Our Apprenticeship programme willprovide you with valuable experience and offer a strong foundation for your future career.

We have excellent retention rates for our previous cohorts of apprentices, who have progressed in theirchosencareerpathways in the NHS.

You must meet the apprenticeship eligibility criteria

• Be 16 years or older
• Must have been a UK resident for the last 3 years
• Must not have already completed this Apprenticeship or hold a level 4 or above qualification in the subject

Main duties of the job

As a Business Administrator Apprentice, you may work independently or as part of a team and will develop, implement, maintain, and improve administrative services. You will provide excellent customer service and build effective working relationships, all of which is great experience, and helps to ensure the smooth and efficient operation of the department.

The Ophthalmology department is a large and growing department, and we have an excellent opportunity to join our team as an Business Administration Apprentice. You will become a great support to the team, assisting with many aspects of administration; including telephone answering and answerphone management, dealing with patient notes and distribution as required, data entry including spreadsheets and Patient Systems as well as other inhouse systems. You will become a support to our Clinic Coordinator team as well as the Ophthalmology Call Centre as required.

You will be expected to maintaining high standards of professionalism and to work in line with the Trust’s values and behaviours.

You will be motivated andenthusiastic. Other qualities include being punctual, reliable, adaptable, and proactive.

You will be employed on afixed term contract, 37.5 hours per week.Most of our previous apprentices have chosen to stay with the Trust and moved into permanent roles following their apprenticeship.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children’s health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.