Job summary
The initial Apprenticeship will be Customer Service Practitioner Level 2. On successful completion of this the post holder will complete an Industry Recognised Controller course. The post holder will use their knowledge of pest biology and behaviour to survey sites, identify levels of pest infestations, determine appropriate actions to eradicate pests and prevent re-infestation, ensuring at all times that current legislation is adhered to.
Work typically includes routine proactive visits and one off reactive visits to solve immediate pest issues. They may work within a team or alone. They must operate in a safe manner, particularly when handling traps and chemicals and they should communicate with all types of customer to ensure that they are fully briefed about treatment programmes and any associated risks relating to treatment. The post holder will continue to keep their pest control knowledge up to date and maintain professional standards and accurate records at all times.
Adopt and caring and friendly manner at all times
Hours of work are hours a week
Main duties of the job
Provide a pest control service to all wards/departments
Identify the correct chemicals to be used in order to control insects, vermin and other associated pests paying particular attention to the handling and use of chemicals, especially in clinical areas.
Identify the type of traps to be used to secure the capture of pests and safeguard other wildlife
The recording of all jobs attended and treatments applied must be completed and kept up to date.
The analysing of insect specimens in order to identify the type of insect and specific treatment required
Liaison with external specialists Rentokil, Pigeon Control Advisory Services etc.
Ordering and storage of all pest control stock, ensuring a Health and Safety Data sheet is obtained for all pesticides and rodenticides
General site tidiness
Conducting minor works to prevent re-infestation of Insects, vermin and other pests.
Undertake any other duties, which may be reasonably required which is appropriate to the grade
Demonstrate professional pride in the job through appropriate dress and positive and confident language
Be able to organise yourself, prioritise your own workload and work to meet deadlines
Demonstrate the company and industry values at all times
Operate fairly, respectfully and with integrity
Ensure equality by treating all customers as equals
Achieve good product and service knowledge
Think clearly and remain calm at all times
Be conscious of peoples views and sensitivities regarding animals and pest control.
About us
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them. Our Team is tight knit and work well together. This vacancy would suit an individual who wishes to progress their career into pest management and working for a Team that provides an excellent patient focused service and support on an on-going basis.
Please note that the UK government require non-UK nationals to have lived in the UK for 3 years to be eligible for apprenticeship funding.
Job description
Job responsibilities
Pest Controller Duties (Apprentice)
Conduct Preventative Periodic Maintenance on all wards/departments both inside and outside.
Safe use of equipment used personally; appropriate use of expensive/highly complex equipment.
To adopt a flexible approach in response to operational needs regarding duties and hours of work.
Demonstrates own activities to new or less experienced employees supports induction on new starters.
Undertake any other duties that may reasonably be required as appropriate
Achieve the Industry recognised qualification in both customer service and Pest Management.
Confidently and correctly identify target pests and non-target species
Complete site surveys / inspections to include identifying pests present, entry points and other factors that could attract or sustain pests at the location.
Select and use monitoring and control measures most appropriate for a site, adhering to the risk hierarchy when using rodenticides
Calculate volumes and areas for specific treatment types and comply with label and personal protection equipment requirements
Use chemical and physical pest control devices and tools safely and effectively
Abide by regulations and legislation requirements
Make and explain appropriate recommendations and risks to customers to aid control and prevent re-infestation including post treatment procedures
Maintain and calibrate application and control equipment
Maintain accurate documentation to assist customers with the audit processes and to maintain a log of activity for future reference.
Dispose of pest control waste and carcasses adhering to legislation and / or regulation guidelines
Be punctual
Maintain an appropriate personal appearance
Ensure work activity is prioritised and completed correctly
Take ownership for keeping your service and product knowledge up to date.
Decide on best methods of infestation control and be accountable for decisions made
Make decisions in accordance with legislation, codes of practice and company policies
Solve problems safely, efficiently and timely
Know when and how to seek help
Communication
Liaise with clinical staff where appropriate as to the requirements/needs of the department.
Report and relay to appropriate personnel information regarding queries/problems.
Communicate effectively at all levels
Be able to deal with customer conflict and challenge
Be able to work as part of a team
Ensure equality at all times treat all customers as equals
Prioritise your workload and manage customer expectations
Other
Undertakes surveys or audits, as necessary to own work.
Follow departmental policies, comment on proposals for changes in working practices.
Use equipment safely and take a duty of personal of care in relation to equipment.
Demonstrates own duties to new or less experienced employees.
Job description
Job responsibilities
Pest Controller Duties (Apprentice)
Conduct Preventative Periodic Maintenance on all wards/departments both inside and outside.
Safe use of equipment used personally; appropriate use of expensive/highly complex equipment.
To adopt a flexible approach in response to operational needs regarding duties and hours of work.
Demonstrates own activities to new or less experienced employees supports induction on new starters.
Undertake any other duties that may reasonably be required as appropriate
Achieve the Industry recognised qualification in both customer service and Pest Management.
Confidently and correctly identify target pests and non-target species
Complete site surveys / inspections to include identifying pests present, entry points and other factors that could attract or sustain pests at the location.
Select and use monitoring and control measures most appropriate for a site, adhering to the risk hierarchy when using rodenticides
Calculate volumes and areas for specific treatment types and comply with label and personal protection equipment requirements
Use chemical and physical pest control devices and tools safely and effectively
Abide by regulations and legislation requirements
Make and explain appropriate recommendations and risks to customers to aid control and prevent re-infestation including post treatment procedures
Maintain and calibrate application and control equipment
Maintain accurate documentation to assist customers with the audit processes and to maintain a log of activity for future reference.
Dispose of pest control waste and carcasses adhering to legislation and / or regulation guidelines
Be punctual
Maintain an appropriate personal appearance
Ensure work activity is prioritised and completed correctly
Take ownership for keeping your service and product knowledge up to date.
Decide on best methods of infestation control and be accountable for decisions made
Make decisions in accordance with legislation, codes of practice and company policies
Solve problems safely, efficiently and timely
Know when and how to seek help
Communication
Liaise with clinical staff where appropriate as to the requirements/needs of the department.
Report and relay to appropriate personnel information regarding queries/problems.
Communicate effectively at all levels
Be able to deal with customer conflict and challenge
Be able to work as part of a team
Ensure equality at all times treat all customers as equals
Prioritise your workload and manage customer expectations
Other
Undertakes surveys or audits, as necessary to own work.
Follow departmental policies, comment on proposals for changes in working practices.
Use equipment safely and take a duty of personal of care in relation to equipment.
Demonstrates own duties to new or less experienced employees.
Person Specification
Training & Qualifications
Essential
- Ability to understand and adhere to working practices for providing a Pest Control Service.
- Ability to undertake all training sessions required to undertake the role of Pest Controller.
Desirable
Experience
Essential
- Significant experience in relation to working in a health care setting.
- Experience in the safe use of ladders, pest control measures.
Person Specification
Training & Qualifications
Essential
- Ability to understand and adhere to working practices for providing a Pest Control Service.
- Ability to undertake all training sessions required to undertake the role of Pest Controller.
Desirable
Experience
Essential
- Significant experience in relation to working in a health care setting.
- Experience in the safe use of ladders, pest control measures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
