Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
A wonderful opportunity has arisen to grow our own staff via Apprenticeship programmes within the Referral Management Centre here at Birmingham Community Healthcare NHS Foundation Trust. If you’re looking to start your career or change your direction this is a great opportunity.
All certificates for Maths, English ,ICT and relevant subjects to the role must be shown at interview.
Applicants will be required to undertake a 45 hour voluntary placement in the department of the suitable apprenticeship vacancy, to ensure its suitability for both parties.
Successful candidates will be expected to work flexibly to meet the service needs between the hours of: Monday-Friday 08:00 – 17:00.
Candidates will be notified if they are shortlisted by 15th Jan with interviews on 20th Jan.
Main duties of the job
The successful candidate will be required to provide administrative service to support the smooth and efficient running; working in a supervised and supportive environment. You will need to be able to communicate effectively and courteously with a range of internal/external roles. You will work as part of a team alongside other administrative colleagues contributing to the efficient and effective running of all processes and office systems.
Successful candidates will be expected to work flexibly to meet the service needs between the hours of: Monday-Friday 08:00 – 17:00.
About us
Covid-19 Vaccination Requirement
BCHC is committed to ensuring the safety of all our staff and patients. In order to prevent the spread of Covid-19, the Department of Health and Social Care has formally announced that a CQC registered person can only employ or otherwise engage individualsin regulated activities in England who have face to face contact with patients or service users if they are fully vaccinated against Covid-19 on 1 April 2022. BCHC is obliged to comply with this statutory obligation. The government policy takes into account specific exemptions to the requirement to be vaccinated and we recommend that you visit www.gov.uk for further information on this matter. Where you are applying for roles where some or all of your potential duties fall within the scope of the health and social care mandatory vaccination regulations, you should be aware that it will be a condition of your employment with BCHC that you have received the 1st and 2nd dose of the Covid-19 vaccination and have provided evidence of this (unless an exemption applies) by the relevant dates, being 3 February 2022 for the 1st dose and 31 March 2022 for the 2nd dose. If you are medically exempt from vaccination, we require evidence of formal medical exemption through the NHS COVID Pass process before BCHC can confirm acceptance of your medically exempt status. If you would like further details on the new rules around mandatory vaccinations, these can be provided during the recruitment process.
Job description
Job responsibilities
The Referral Management Centre provides a high quality appointment booking, referral management and message taking service for MSK Physiotherapy, Podiatry and IMT Services. We are recruiting 5 Administration apprentices to support the back end office function of the Department working alongside Referral Management Centre Agents and the Management Team.
For further information please contact Rachel Preston, Referral Management Senior Team Leader on 07568130429
Job description
Job responsibilities
The Referral Management Centre provides a high quality appointment booking, referral management and message taking service for MSK Physiotherapy, Podiatry and IMT Services. We are recruiting 5 Administration apprentices to support the back end office function of the Department working alongside Referral Management Centre Agents and the Management Team.
For further information please contact Rachel Preston, Referral Management Senior Team Leader on 07568130429
Person Specification
Qualifications / training
Essential
- GCSE English and Maths Grade C or above or equivalent/or
Desirable
- RSA II in Word Processing or equivalent
- ECDL or equivalent
- NVQ 2 in admin
Experience
Essential
- Able to work to deadlines.
- Experience of Microsoft Word, Excel and Outlook
Desirable
- Relevant experience working within the NHS
- Experience of filing systems
- Experience of diary management
- Experience and knowledge of Medical Records
- Knowledge of community Electronic Patient Records Systems
- Some clerical/administrative experience
Skills/knowledge
Essential
- Able to prioritize workload & use own initiative.
Desirable
- Good interpersonal skills
- Excellent telephone & communication skills.
- Ability to deal sensitively& appropriately with service users.
- Understanding & commitment to equal opportunities.
- An understanding of Medical terminology
Personal qualities
Essential
- Be willing to learn new skills
- Ability to work effectively as a team member
Person Specification
Qualifications / training
Essential
- GCSE English and Maths Grade C or above or equivalent/or
Desirable
- RSA II in Word Processing or equivalent
- ECDL or equivalent
- NVQ 2 in admin
Experience
Essential
- Able to work to deadlines.
- Experience of Microsoft Word, Excel and Outlook
Desirable
- Relevant experience working within the NHS
- Experience of filing systems
- Experience of diary management
- Experience and knowledge of Medical Records
- Knowledge of community Electronic Patient Records Systems
- Some clerical/administrative experience
Skills/knowledge
Essential
- Able to prioritize workload & use own initiative.
Desirable
- Good interpersonal skills
- Excellent telephone & communication skills.
- Ability to deal sensitively& appropriately with service users.
- Understanding & commitment to equal opportunities.
- An understanding of Medical terminology
Personal qualities
Essential
- Be willing to learn new skills
- Ability to work effectively as a team member
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
