Job summary

Working hours: 36 hours per week

Who Our Opportunity is for:

Would you like to start an exciting career as an Apprentice in Appointments Hotline within the NHS whilst achieving a nationally recognised apprenticeship qualification?

Do you want a paid job with great prospects to grow and develop your skills? If the answer is YES then this could be the perfect opportunity for you!

An opportunity has arisen in the Appointments Department for a 1 x 36 hour apprentice. The post has a comprehensive training programme involving rotating between specialties and allowing the successful candidate to get excellent training in a variety of administration positions.

Main duties of the job

What this Opportunity means:

  • The apprenticeship is a work-based training programme where you will be able to develop your skills, including English and Maths, and to gain a nationally recognised qualification in Business Administration.
  • The successful post holder will provide support to an efficient and confidential clerical team with duties including making appointments, managing the waiting lists, receiving and makingtelephone calls.
  • A portion of the post holder’s day will include walking to and from different departments within the hospital for such tasks as to obtain and deliver referral letters.
  • You will attend a 1-day Corporate Induction introducing you to our Trust & ensure you settle in
  • A friendly and supportive working environment
  • Excellent holiday entitlements 27 days + bank holidays rising to 33 after 10 years’ service (pro rata)
  • Competitive pension scheme
  • Staff support, health and wellbeing opportunities & other employee benefit

About us

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

Date posted

13 April 2023

Pay scheme

Other

Salary

£9,405 a year pa pro rata – National Apprenticeship Wage

Contract

Fixed term

Duration

18 months

Working pattern

Part-time

Reference number

210-2023-348

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

Essential

  • Educated to GCSE Level or equivalent

Knowledge and Experience

Essential

  • To maintain strict confidentiality at all times.

Desirable

  • Demonstrate previous experience of or the ability to prioritise work and responding flexibly, particularly in respect of administration processes, unexpected changes and working to deadlines.
Person Specification

Qualifications

Essential

  • Educated to GCSE Level or equivalent

Knowledge and Experience

Essential

  • To maintain strict confidentiality at all times.

Desirable

  • Demonstrate previous experience of or the ability to prioritise work and responding flexibly, particularly in respect of administration processes, unexpected changes and working to deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .