About the role  

An exciting opportunity has arisen within our Packaging Manufacturing site in Redditch. We are currently seeking a highly motivated and ambitious individual who would enjoy working in a fast-paced, manufacturing environment, as a Customer Service Apprentice. 

During this 13 month Apprenticeship programme, in addition to attending learning sessions part time, you will gain hands on experience by assisting the Customer Service Team in many areas including processing order requests, building and maintaining strong relationships with customers, handling and resolving customer queries and complaints and maintaining document records.

A competitive Apprenticeship starting salary is offered, with an incremental increase as you progress through your training. You will also receive the support of course tutors, workplace coaches and mentors to help you along the way and enable you to develop your skills and potential.

About you   

Minimum requirements: 

  • A practical aptitude demonstrated via study or work experience after leaving school.
  • Excellent verbal and written communication skills.
  • Be hardworking, pro-active and self-motivated.
  • Positive attitude to learning new skills and committed to a 13 month learning programme
  • Enjoys being part of a team dynamic
  • Preferred requirements:

  • GCSE English and Maths at grade C or grade 4 or above or equivalent
  • Benefits  

  • Competitive salary
  • Pension scheme 
  • Life assurance 
  • Income protection 
  • 25 days’ holiday plus bank holidays 
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