About the job

Would you like to work in a fast-growing, dynamic team which provides an essential waste collection service to residents?

In partnership with Biffa Leicester, the Waste Management team provide a weekly recycling and waste collection service to every household in the city of Leicester. We have a Trade Waste Facility at our Gypsum Close site, which is a service for small and medium sized companies to bring their waste to site and dispose of it within the current regulations.

Join us as an Apprentice and you’ll have the opportunity to develop knowledge of all the waste services we provide at our facilities. As well as providing administrative support to the team which, you’ll undertake a Level 2 Apprenticeship in Waste Resource Operations. You’ll have one to one support and training to ensure you have a positive experience and achieve your full potential. With an enthusiastic attitude, a passion for learning and a willingness to adapt, you’ll be fully committed to coming on this learning journey with us.

This is a Full-time, Fixed Term position for 12 months, working 37 hours per week, Monday to Friday between the hours of 7:45am and 5:15pm. Following successful completion of the apprenticeship, there may be the potential for the position to become permanent. 

You’ll be paid National Minimum Wage/Living Wage. 

Your role

As an Apprentice Waste Management Officer, you’ll support the day to day acceptance of waste, taking payments from customers and daily operations of the council’s weighbridge and trade waste facility at Gypsum Close. This includes booking and arranging collection of resident’s clinical waste, assisting in administering the vehicle permit and garden waste schemes. You’ll compile statistical and management information regarding financial receipts, waste types, tonnages and other relevant information.

What you’ll need

With an understanding of the principles of good customer care, you’ll have experience of providing information or advice in a customer care environment such as retail, sales, leisure. You’ll have proficient IT skills and good attention to detail to carry out general administrative tasks and maintain databases accurately. Using excellent verbal and written communication skills, you’ll be able to liaise with customers effectively whilst handling payments and resolving or responding to enquiries. With strong organisational skills, you’ll be able to work under pressure and in a fast-paced environment; ensuring telephone/email enquiries are answered in an efficient manner.

For an informal discussion about this post please contact Ricky Andrew on 0116 454 3726

Assessment and Interviews will be held on 28th and 29th October 2021.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate.

For an illustrative value of your benefits package, take a look at out benefits calculator.

Join us

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

Apply For This Job

You can apply for this job externally via the button below.

Apply for this job externally