Job summary
Are you, buzzing with enthusiasm and with a keen desire to start an exciting new career in the NHS?
Do you have a passion for learning and the motivation to succeed?
If yes, then we have the ideal opportunity for you. We have Apprenticeship vacancies in a number of Administration departments in the hospital and we are looking to recruit high quality individuals to join our Apprenticeship Programme.
You must have at least 4 GCSEs or predicted grades [4 and above, which must include English and Maths]. You must not already hold a Level 2 or above qualification in the same subject area.
You will be employed on a 15 months fixed term contract, working 37.5 hours a week, with time for formal study. A high percentage of our Apprentices are recruited into permanent employment with the Trust during and on completion of their Apprenticeship.
Main duties of the job
We are looking for young people who will be reliable, caring andwith an enthusiasm to learn. If you arehighly motivated want to work with people and join our team then please apply.
Thisprogramme provides you with the skills, knowledge and experience you will needto progress into employment.
From day one, you need to impress those you areworking with and to show your potential as a future employee of the NHS inorder to increase your chances of entering employment on the completion of yourApprenticeship hopefully with the Barnsley Hospital NHS FoundationTrust.
A Commitment toundertaking your apprenticeship and working in the NHS is vital, but as anemployer, we can offer a lot. What weneed from our applicants is A CARING, COMPASSIONATE NATURE, RELIABILITY,ENTHUSIASM, the right ATTITUDE and a WILLINGNESS TO LEARN. If you have these qualities, we lookforward to hearing from you.
The programmes we offerare as follows:
- Customer Service
- AAT
- Support Services
- Supply Management
- ICT
- Creative Digital Media
As an apprentice, you will be employed, on a fixed term contract,in a department within Barnsley Hospital and spend up to one day each weekworking towards your qualification.
About us
Please note that the Trust reserves the right to close aposition early.
Barnsley Hospital NHS Foundation Trust is a high performingTrust achieving a Good rating in our most recent Care Quality Commission(CQC) assessment and achieving significant progress in the delivery of ourstrategic objectives. We are proud of the commitment of our staff to ensuring astrong and sustainable future for this organisation which is highly valued byour local communities.
There has never been a better time to join Barnsley Hospital. Itis moving at pace and a we can do this attitude is evident right through theorganisation, where staff are engaged for change and committed to being part ofthe journey to sustainability and growth.
Barnsley Hospital NHS Foundation Trust is committed to promotingequality of opportunity and fair treatment to all applicants regardless of race,nationality, ethnic origin, gender, marital status, mental or physicaldisability, religion or belief, sexual orientation, age or offending history.
The cost of the DBS (criminal records check) will be met by the successful candidate(s) through salarydeduction.
Job description
Job responsibilities
Person Specification for Customer Service Apprentice
Please refer to the attached Person Specification for full details of the role and responsibilities.
SupportingDocuments
Please refer to the values-based recruitment guidance and associateddocumentation
Job description
Job responsibilities
Person Specification for Customer Service Apprentice
Please refer to the attached Person Specification for full details of the role and responsibilities.
SupportingDocuments
Please refer to the values-based recruitment guidance and associateddocumentation
Person Specification
Experience
Desirable
Qualifications
Essential
- 4 GCSE A-C or 4 and above.
- Two of which must be;
- GCSE or equivalent – A C, Grade 4 or Functional Skills Level 2 in English
- GCSE or equivalent – A -C , grade 4 or Functional Skills Level 2 in Maths
Desirable
Trust Values
Essential
- In around 100 words please describe what Equality & Diversity means to you and why they are important.
- In around 100 words please describe what motivates you to do a good job.
Skills and Abilities
Essential
- IT literate across Microsoft Suite.
- Strong interpersonal skills, for effective working with colleagues and customers.
- Ability to communicate effectively both verbally and in writing.
- Excellent organisational skills.
- Ability to work on own initiative
- Ability to show respect and dignity to others
- Ability to work effectively in a team
- Ability to meet deadlines
Knowledge and Awareness
Essential
- Awareness of the need for confidentiality
- Awareness of data protection
Desirable
- Knowledge of apprenticeship programmes
Personal Attributes
Essential
- Flexible approach to work.
- Commitment to learn new skills
- Presentable, smart and professional
- Good attendance and timekeeping
- Sympathetic, approachable attitude
- Hardworking
- Caring nature
- Enthusiastic
- Positive attitude to work
Desirable
Person Specification
Experience
Desirable
Qualifications
Essential
- 4 GCSE A-C or 4 and above.
- Two of which must be;
- GCSE or equivalent – A C, Grade 4 or Functional Skills Level 2 in English
- GCSE or equivalent – A -C , grade 4 or Functional Skills Level 2 in Maths
Desirable
Trust Values
Essential
- In around 100 words please describe what Equality & Diversity means to you and why they are important.
- In around 100 words please describe what motivates you to do a good job.
Skills and Abilities
Essential
- IT literate across Microsoft Suite.
- Strong interpersonal skills, for effective working with colleagues and customers.
- Ability to communicate effectively both verbally and in writing.
- Excellent organisational skills.
- Ability to work on own initiative
- Ability to show respect and dignity to others
- Ability to work effectively in a team
- Ability to meet deadlines
Knowledge and Awareness
Essential
- Awareness of the need for confidentiality
- Awareness of data protection
Desirable
- Knowledge of apprenticeship programmes
Personal Attributes
Essential
- Flexible approach to work.
- Commitment to learn new skills
- Presentable, smart and professional
- Good attendance and timekeeping
- Sympathetic, approachable attitude
- Hardworking
- Caring nature
- Enthusiastic
- Positive attitude to work
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.