Job Information
Location: Birmingham, West Midlands
Salary: Up to £9100 per annum
Ref: JO-2009-7869_1606842023
Posted: 1st December 2020
What we look for
Passion for IT and Tech
Digital Advocates
Creativity
Enthusiasm
Founded in 1947, The British Horse Society has expanded over the last 70 years to become the largest most influential equestrian charity in the UK with over 111,000 members. The British Horse Society is a growing organisation delivering a range of exciting projects to fulfill its charitable objectives. The IT Apprentice will be part of a small flexible team working closely across all departments.
As the apprentice, you will be completing hardware upgrades, escalating issues, and analysis incidents.
For more information please visit their website: – https://www.bhs.org.uk/
Roles & Responsibilities (will include but not be limited to):-
Providing 1st line support to clients and employees
Responding to tickets
Ensuring logging of incidents and requests are accurate
Provide hardware support
Escalate issues where necessary
Identify trends to prevent repeated incidents
Full training and support will be provided by The British Horse Society and Baltic Apprenticeships.
Desired qualities, skills & knowledge:-
Confident individual
Excellent communication skills as well as interpersonal skills
Keen to learn new skills and knowledge
Ability to prioritise and organize
Understanding of hardware/ software – beneficial
GCSE grade 4 Math’s or Level 2 Functional Skills equivalent
Salary, Hours & Benefits:-
Monday – Thursday 8:35 AM – 5:00 PM
Friday 8:35 AM – 3:00 PM
£9,100 Per annum
23 Days holiday
10 % Staff discount
Pension
Financial advice
Health/ Life insurance – Subject to completion of probation period
